PRIVACY POLICY

When customers use services at Atelier & Accessories, we ensure user privacy according to the terms outlined below.

1. USE OF INFORMATION

Atelier & Accessories only uses customer information to serve the user when accessing services at rabii.com.vn. Therefore, we will use your personal information for the following purposes:

• Verify the identity of service users
• Confirm payments
• Share your information with relevant companies (such as credit card companies or banks) to process your transactions
• Provide customer support and care services
• Improve our services
• Execute payment transactions and send notifications during the process
• Handle complaints, collect fees, and resolve issues
• Send you marketing information, announcements, and promotional programs
• Verify the accuracy of your personal information with third parties

2. LIMITATION OF DISCLOSURE

We will not sell, disclose, or rent personally identifiable user information collected on our website or through our servers to third parties, except for the purpose of providing our services as outlined in this privacy policy.

3. PASSWORDS AND CONFIDENTIAL INFORMATION

We request that you do not disclose or share your password or other identifiers provided by us with anyone, including Atelier & Accessories staff. Your password and related information belong to us, and we reserve the right to revoke your access at our discretion. You are also prohibited from using any password other than your own account password.

4. INFORMATION COLLECTION

Atelier & Accessories collects the following types of information (but not limited to) to ensure transaction security:

• IP address, browser type, pages visited while using Atelier & Accessories services, device information, and network details

For certain services, we may require you to provide accurate information, including:

• Personal and contact details (for both individuals and organizations), such as name, date of birth, gender, address, phone number, email, and legal documents (e.g., ID card, business license, tax code)
• Financial information such as bank account details, debit or credit card numbers
• Information from third parties like banks, credit organizations, and payment service providers

Additionally, we may collect more information from various sources and methods to improve service quality and better serve you.

5. INFORMATION SHARING WITH THIRD PARTIES

We may share or receive your personal information from/to:

• Contractors providing services within rabii.com.vn, such as fraud prevention, marketing, and technology. These contractors are bound by agreements that restrict them from using your information beyond the agreed-upon scope.
• Law enforcement agencies, public authorities, or third parties in the following cases:
  • As required by court orders or legal procedures
  • To comply with legal obligations
  • If we believe disclosure is necessary to prevent financial or physical harm, report suspected illegal activities, or investigate violations of the User Agreement
• Any other third party with your consent

6. COOKIE USAGE

When you access Atelier & Accessories, we or third-party partners monitoring website activity may store small data files called Cookies on your computer.

• Some cookies may persist to enhance your user experience (e.g., saving your email for login convenience).
• We encrypt cookies for security. You may disable cookies in your browser, but this may affect your experience on rabii.com.vn.

7. INFORMATION STORAGE & PROTECTION

We store and process your personal information on servers located in data centers within Vietnam.

Although absolute security is impossible on the internet, we use standard technologies to protect user information, including firewalls, encryption, and security layers. We also have physical security measures in place to safeguard your personal information.

However, despite reasonable security measures, we are not responsible for any loss or disclosure of your information. Additionally, we are not liable for any information disclosure by our partners or third-party companies beyond our control.

8. INFORMATION CHANGES

Users can modify or update their personal information through their account settings at any time.

We retain certain information even after an account is deactivated or deleted, in compliance with legal requirements, dispute resolution, and the enforcement of our rights.

9. MODIFICATIONS TO THE PRIVACY POLICY

We reserve the right to modify this privacy policy at any time without prior notice. If we make significant changes to how we collect or use personal information, we will notify our members by posting a prominent notice on our homepage. However, your personal information will always be used in accordance with the policy in effect at the time of collection.

If you have any comments or questions about our privacy policy, please feel free to contact us.